Bandwidth Wins Best of Show for New 'Maestro' Next-Gen Enterprise Communications Platform
March 28, 2023
Award at Enterprise Connect recognizes Bandwidth for excellence in technology advancement, innovation and business impact to orchestrate Global 2000 enterprise cloud communications
"Customer experience matters more than ever to grow and retain business in the current global economy. That's why it's such an honor to receive this recognition by the distinguished panel of judges at Best of Enterprise Connect," said
Bandwidth Maestro, which was announced yesterday, is a first-of-its-kind cloud communications platform that enables chief information officers to solve the key challenge of integrating best-in-class real-time voice apps across their unified communications, cloud contact center and artificial intelligence (AI) platforms–which results in faster time to value and enhanced customer and employee experiences. With Bandwidth Maestro, enterprises will be able to easily customize global communications workflows and add state-of-the-art CX and AI capabilities such as conversational AI, machine-learning-based fraud detection, and text-to-speech and speech-to-text tools–all interoperable and consumable by software. Expected to be fully available in the third quarter of this year, Maestro significantly expands Bandwidth's strategy to be the universal platform for Global 2000 enterprise cloud communications.
Pre-integrations for Maestro available at launch will include: full PSTN replacement in 38 countries and territories via the Bandwidth Communications Cloud, Microsoft Teams Direct Routing, Operator Connect for Microsoft Teams, RingCentral MVP, Cisco Webex Calling, Genesys Cloud CX, Zoom Phone, Cognigy, Google Dialogflow, Pindrop, Bandwidth Call Verification, Speech-to-text and Text-to-speech platforms from Amazon, Google, and Microsoft–with more to be added soon.
Learn more about Bandwidth Maestro here.
About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in
About
Bandwidth (NASDAQ: BAND) is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and emergency services. Our solutions and our Communications Cloud, covering 60+ countries and over 90 percent of global GDP, are trusted by all the leaders in unified communications and cloud contact centers–including
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SOURCE
David Doolittle, Bandwidth, ddoolittle@bandwidth.com